Why Workspot's Client is So Fast (Our VDI Secret Sauce)

by Puneet Chawla on Feb 16, 2017 5:00:00 AM

Workspot’s raison-d'être is to improve the lives of everyone involved in the VDI food chain, whether it’s the CIO, the CISO, the hands-on VDI implementation staff or the end-users. We also think that if a new IT product is going to succeed in today’s highly competitive market, it’s important that it demonstrates a 10x improvement over legacy solutions, at minimum.

We’ve worked hard to make the Workspot Client as good as it can possibly be, which means it’s a huge improvement over other solutions. After migrating from Citrix or VMware, most of our customers are very surprised by our fast connection speeds. We hear this all the time:

“Why does your client connect so fast?”

“My connection speed to published applications and the desktop is so much better compared to our old solution.”

“There is no wait for the desktop to load. Wow!”Insanely fast connection VDI Workspot.png

Here’s the secret behind why our Client is so incredibly fast.

Citrix performance is famously slow

One of the reasons customers are so surprised by our Client’s speed is that they’ve been dealing with poor performance for years. Even though the Citrix marketing team does a great job of highlighting all the strengths of the HDX protocol, it’s a known fact that the top search item on Google related to Citrix is about slow performance.

Why is Workspot VDI so fast and Citrix is so slow?

Why is it so slow? Mainly it’s because the Citrix stack has a complicated connection process. Entropy is not always desirable when the end goal is to improve performance. Here is a good article outlining the steps taken by Citrix Receiver. It looks like there are tens of handshakes required before the client connects to the final resource! This is what it looks like graphically: (a) tens of handshakes to get entitlements, (b) another set of handshakes to get the ICA file, and (c) finally another set of handshakes to get the connection.

Why Citrix VDI is so slow

 

All of these handshakes take time. No wonder it can take tens of seconds to get connected. And guess what happens if any one of those tens of handshakes does not happen? The user does not get connected. How many times have your users called to complain about not being able to connect to their apps or desktop? And good luck figuring out which of those tens of handshakes failed!

From the start, our goal was speed

When we started Workspot, we really wanted to address the top painpoints faced by customers, from an architectural perspective. We care deeply about addressing the most important gaps in legacy solutions. It’s not just lip service for us. Our engineering team picked the following key goals:

  • 10x better connection speeds
  • 100 nodes or less to run a million users in production (independent of the number of customers). Cost savings shared with customers.
  • 10x better security and performance monitoring with no limitations on the amount of data stored/captured in the cloud plane

Vroom! What’s behind it all

So why is Workspot fast? Because we re-architected the connection flow from scratch and made sure that there are as few steps as possible for the client to connect to the resource. When was the last time you faced a performance issue while using LinkedIn or Facebook? If consumer cloud services can consistently perform low-latency web services, why can’t your favorite enterprise tool do the same?

Why Workspot VDI is so fast

Workspot performance beats the competition every time

With out-of-the-box Win10 or Windows 2012 or 2016 RD Farms, no pre-launch optimization, no OS performance tuning or external dependencies (roaming profile or startup scripts), Workspot consistently beats Citrix and VMware in connection time benchmarks.

Citrix continues to claim performance benefits at 200 ms latency with 1% packet loss, which caters to less than ~5% of the use-cases. Today, 50ms or less should be the goal. And it's possible--thanks to the hundreds of cloud datacenters available globally and the improved branch office architectures provided by hyper converged infrastructure. Today, it's the responsibility of IT teams everywhere to move desktops and apps closer to end users.

Distributed ROBO and multiple region deployments are now possible with modern products like Workspot. Our suggestion to vendors in the EUC space is to look at improving performance of upfront connections that will impact 100% of their customers. A single data center with centralized VDI is not the best architecture in 2017! 

Cloud architecture is the future of digital workspaces

So why are we sharing our secret sauce? Because it’s not that simple to get all the important data in memory! It took the Workspot team 3+ years to build the right cloud-native architecture and the top engineering talent to make it rock-solid.

Even if we give the recipe on a piece of paper to our competitors, it will take them years to catch-up!

The workspace of the future is cloud-delivered, but not every cloud-architecture is the same! Watch the video below to learn more about Workspot’s unique cloud architecture.

 


 

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This post was written by Puneet Chawla

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