How can IT better serve end users?
This is the third of a three-blog mini-series. Did you catch the first two? In the first blog I discuss all the different flavors of end user computing solutions, and the complexity the legacy vendors have created around these solutions. Take a moment to read blog #1 - if you've deployed virtual desktops or published apps, it's going to ring true for you. In the second blog post, I talk about simplicity: why it's important and how it serves IT and the business. You don't have to remain stuck with 10 - 20 year old technology; there is a much better way that reduces your TCO, provides better performance and allows you to reallocate precious resources. You're going to want to see the comparison matrix in blog two.
In this blog I'd like to talk about where we're headed; what does the enterprise IT landscape look like in a year? In two years? How does the growing interest in the piblic cloud and Desktop-as-a-Service (DaaS) play out? What do you need to think about to ensure your strategy is future-proofed? Here we go.
IT needs two solutions for end user computing:
- Secure the end point: When IT owns the device - Windows, Mac, iOS, or Android - they need a solution to deploy and manage the security of the applications on the device.
- Securely deliver apps and desktops: When IT doesn't own the device, or if the device is a thin client, IT needs a solution to securely deliver applications and desktops to the end point. Applications can range from legacy Windows client-server applications to proprietary web applications, SaaS applications and mobile applications.
What do these solutions look like today?
For example, in order to secure the end point, IT may use MobileIron or VMware Airwatch to secure mobile devices, and Microsoft SCCM to manage PCs. IT may use XenApp 6.5 to deliver virtual applications and VMware Horizon View or Citrix XenDesktop to deliver virtual desktops.
Today, these solutions are mostly single-tenant, complex, and deployed on-premises. There are two trends that will dramatically reshape these solutions.
Trend 1: EUC solution architecture becomes cloud-native
The first big trend will be that the EUC solution landscape will evolve from fragmented single-tenant, complex, on-premises solutions to unified, multi-tenant, simple, scalable, cloud-native solutions. One solution will enable IT to manage both mobile and desktop devices. We believe that Microsoft will be a leader in that space. The second solution will enable IT to leverage the cloud and deliver applications, desktops, and a workspace to end points. A workspace enables an end user to securely access any application or desktop from any device. Workspot is quickly becoming the leader in workspaces and Desktop-as-a-Service (DaaS) for app and desktop delivery.
Trend 2: More datacenters that are mostly in the cloud
The second big trend is going to be a reversal of datacenter consolidation.
IT spent the last 15 years consolidating data centers. Datacenters are expensive to set up and manage. Today IT might be running XenApp or XenDesktop in one datacenter in North America, which means that if you have users in Asia Pacific they experience high latency connections and a poor user experience.
In response to the datacenter consolidation strategy, legacy software solutions were optimized for one datacenter. This means that the entire deployment must be replicated at each data center.
The cloud enables you to deploy a datacenter anywhere in the cloud with zero CapEx! In theory, you can have a datacenter for every single user (if you wanted to)! The reality is that most IT people do not want to grow their datacenters any more. In fact, they want to shrink them. We designed Workspot so it enables IT to set up multiple data centers for their use cases – most in the cloud, and some on-premises if needed, and then manage them all from one console.
There are multiple advantages to this deployment architecture. Today most remote users long-haul back to some central data center via high latency and low bandwidth links. This new hybrid, cloud-first deployment architecture allows IT to locate resources closer to the end user, thereby giving them low latency, higher bandwidth connections to their resources.
How to get there
Workspot offers the only solution on the market that enables you to deliver virtualized apps, server-hosted desktops, and virtual desktops--from the cloud, on-prem, or both - simultaneously - all managed from a single pane of glass.
As you consider your strategy, think about which use cases and deployment models will best serve your organization's needs. Most customers have multiple use cases. They want to deploy HQ users locally, deploy remote users in the cloud, deploy server hosted desktops to call centers, deliver GPU workstations to designers, etc.
Once you've done that, map out a strategy to leverage a single solution to deliver all those use cases. In some cases, you'll want to sunset your existing legacy solution. We can make the change painless.
Try Workspot, there's no risk
Workspot offers the industry’s first, no-risk engagement model. There are no hidden upgrades or support fees. After implementation if you're not happy, you won't pay until you are. If Workspot can't make you happy, during the 30-45 day mark there is a no-risk "out" clause with zero penalties. That's how confident we are that our solutions just work and that you'll be amazed at the time-to-value.